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This Marketing Transformation Helped a Safety Company Move from Local Standout to National Contender

  • celeste12328
  • Jul 25
  • 3 min read

When Nathan stepped into the role of General Manager at Insure Compliance, he wasn’t just continuing a family legacy—he saw an opportunity to modernize the company’s growth strategy without compromising its trusted roots.


The family-run safety consulting business had built trust in its local markets for years. With strengths in safety training, inspections, and compliance support, they had no trouble converting leads—once a conversation started.


“We had the experience. We had the close rates. We just weren’t getting enough leads,” Nathan said.


That’s when Nathan reached out to Swell Marketing Advisors.

 

Turning Industry Know-How Into Market Awareness

The goal wasn’t flashy campaigns or marketing for marketing’s sake. It was about building a growth strategy that highlighted the company’s deep industry knowledge. Swell Marketing stepped in as a fractional CMO partner—not to run marketing in a silo, but to work side-by-side with the team to build a real engine for growth.


The company had local traction and strong industry relationships. But online, they were nearly invisible. The website didn’t reflect their credibility. Messaging focused too much on tactical services. And potential clients couldn’t see the bigger picture.

 

Introducing the Safety Gap Model

Pulling on a variation of the well-known Service Gap Model, Swell Marketing

developed a tailored framework that clarified how Insure Compliance delivered value. The Safety Gap Model focused on the symptoms companies experience when gaps exist across five key areas: documents, policies, training, inspections, and accountability.

graphic image of the Safety Gap Model: Awareness Gap, Process Gap, Knowledge Gap, Verification Gap, and Accountability Gap

By naming these gaps—and connecting them to real-world consequences—the model gave the team language to speak to root causes, not just compliance tasks. It also shifted the conversation from reactive services to proactive risk management.


“This is what I’ve been trying to articulate for 15 years,” the company’s founder said. “We just never had the words for it.”


The model became a strategic foundation for a marketing transformation—helping align marketing, sales, and delivery around a shared narrative.

 

Marketing Transformation with Alignment

With shared clarity around the company’s value and direction, Swell worked hand-in-hand with the Insure Compliance team to bring the strategy to life:


  • Repositioned the brand to focus on business outcomes and long-term risk reduction—not just tactical safety checklists

  • Redesigned the website with messaging built around the Safety Gap Model and a structure optimized for lead conversion

  • Developed targeted, SEO-driven content that earned page-one rankings and brought in qualified, inbound interest

  • Equipped the sales team with clear, consistent messaging and visual tools to support more strategic, consultative conversations

 

The Results

  • 1,000%+ increase in website traffic

  • New inbound business from a major motion picture company

  • Stronger alignment between marketing, sales, and service delivery

  • A repeatable model for growth that starts with customer education

  • And perhaps the biggest win: a renewed sense of clarity across the company


“Swell brought in an expertise that has radically changed the course of how we operate and think,” said Nathan. “We’re working as a better company with a clearer vision of how to achieve the goals we’ve set.”

The Takeaway

Insure Compliance already had the trust, talent, and technical know-how. What they needed was a strategy that pulled it all together—and a partner to help guide the way.


They proved that even in industries where word-of-mouth is king, strategy wins.




Swell Marketing Advisors applies the GTM O.S. framework to align your revenue teams and sharpen your strategy—backed by fractional marketing leadership that drives execution without adding full-time overhead.


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